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Storm drain blocked

Reported via mobile in the Blocked - Flooding of Road/Path category anonymously at 15:20, Monday 6 April 2026

Sent to Northumberland County Council less than a minute later. FixMyStreet ref: 9246300.

I reported this issues back in November still not cleared and still flooding, yet I received an email to tell me it has been fixed and issues resolved. This is clearly not the case and back in November I was told would be dealt with within 14 days! This is a continuous problem in our area with several drains flooding so obviously a bigger problem going on, but for now I would appreciate not coming out to disgusting drain water flooding the path very near to my front door with god knows what floating up out of the drain.

Updates

  • Thank you for contacting us about an issue with a drain.

    Our inspection teams will review your report within 10 working days.

    We will investigate drain reports that relate to the following:-

    • Where cars are having to drive on the opposite side of the road due to a blocked drain
    • Where pedestrians are having to walk off the pavement into the road due to a blocked drain
    • Where the road is not passable due to blocked drains
    • Where surface water from the highway is entering business premises
    • Where surface water from the highway is entering private property
    • Where there is a build-up of surface water at a bus stop
    • Where there is a build-up of surface water at pedestrian crossings

    Below are some examples of blocked drains:

    blocked drains

    Posted by Northumberland County Council at 15:20, Monday 6 April 2026

  • Great news, we have an update.

    Your report has been passed to the inspection team for assessment.

    We will provide an update once the inspection is complete.

    Posted by Northumberland County Council at 09:15, Thursday 9 April 2026

  • Great news, we have progress on your report. Our inspection team have completed their investigations and instructed repairs to be completed. At this time the repair does not meet our immediate repair criteria.

    We have added this repair to our future schedule of works. This could be due to several factors we’ve encountered:

    • Further cleaning of the main pipe is required
    • A blockage has been discovered in another area
    • The gulley requires a full replacement

    If this issue is causing a potential flooding concern or poses a risk to a property, please call 0345 600 6400.

    Thank you.

    State changed to: Action scheduled

    Posted by Northumberland County Council at 09:31, Monday 13 April 2026

  • Still open, via questionnaire, 18:00, Monday 4 May 2026

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