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Updates

• Thank you for contacting us about an issue with a drain.

  Our inspection teams will review your report within 10 working days.

  We will investigate drain reports that relate to the following:-

  • Where cars are having to drive on the opposite side of the road due to a blocked drain
  • Where pedestrians are having to walk off the pavement into the road due to a blocked drain
  • Where the road is not passable due to blocked drains
  • Where surface water from the highway is entering business premises
  • Where surface water from the highway is entering private property
  • Where there is a build-up of surface water at a bus stop
  • Where there is a build-up of surface water at pedestrian crossings

  Below are some examples of blocked drains:

  

  Posted by Northumberland County Council at 07:51, Sat 18 October 2025

• Great news, we have an update.

  Your report has been passed to the inspection team for assessment.

  We will provide an update once the inspection is complete.

  Posted by Northumberland County Council at 09:16, Mon 20 October 2025

• We are currently investigating this matter. Further response will be given once actions are agreed.

  State changed to: Investigating

  Posted by Northumberland County Council at 10:47, Tue 21 October 2025