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Basement flood during heavy storm overnight on Saturday 21st June

Reported via desktop in the Blocked - Flooding of Private Property category anonymously at 10:29, Mon 23 June 2025

Sent to Northumberland County Council less than a minute later. FixMyStreet ref: 7748737.

As a result of the heavy storm overnight on Saturday/Sunday 21st/22nd June. My basement flooded as the drains could not cope with the volume of water. Can the 3 x drains in Dewar’s Lane and one at the back of Bridge Street car park be checked and cleaned to ensure that they are clear.

Many thanks

Updates

  • Thank you for contacting us about an issue with a drain.

    Our inspection teams will review your report within 10 working days.

    We will investigate drain reports that relate to the following:-

    • Where cars are having to drive on the opposite side of the road due to a blocked drain
    • Where pedestrians are having to walk off the pavement into the road due to a blocked drain
    • Where the road is not passable due to blocked drains
    • Where surface water from the highway is entering business premises
    • Where surface water from the highway is entering private property
    • Where there is a build-up of surface water at a bus stop
    • Where there is a build-up of surface water at pedestrian crossings

    Below are some examples of blocked drains:

    blocked drains

    Posted by Northumberland County Council at 10:29, Mon 23 June 2025

  • Great news, we have progress on your report.

    Our inspection team have completed their investigations and instructed repairs to be completed. At this time the repair does not meet our immediate repair criteria.

    We have added this repair to our future schedule of works.

    State changed to: Action scheduled

    Posted by Northumberland County Council at 12:33, Mon 23 June 2025

  • Great news, we have an update.

    We've completed our investigation and works are now planned. We aim to complete repairs within 14 working days.

    Posted by Northumberland County Council at 12:40, Mon 23 June 2025

  • Great news, we are pleased to tell you your report has now been resolved.

    Thank you for helping us fix this.

    State changed to: Fixed

    Posted by Northumberland County Council at 11:58, Monday 19 January 2026

This report is now closed to updates from the public. You can make a new report in the same location.