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A Potholes problem has been found

Reported via desktop in the Potholes category anonymously at 16:00, Tue 15 April 2025

Sent to Northumberland County Council less than a minute later. FixMyStreet ref: 7439661.

Call to customer service to advise pot holes have not been looked at on Newton Terrace caller advising issues are much worse there is hardly any tarmac left on road. Issues is worse from number 1 all the way to 11. Caller believes whole road needs re surfaced. Previously reported under FMS case ref 7278837

Updates

  • Thank you for contacting us about an issue with a pothole. We appreciate you helping to keep our roads safe.

    Our Inspection teams will review your report within 10 working days. Once they have reviewed the situation, we'll send you an update.

    Posted by Northumberland County Council at 16:00, Tue 15 April 2025

  • Thanks You for your report. This does not meet the Councils criteria for a pothole repair. Northumberland County Council will instruct repairs on hazardous defects once a depth of ≥40mm and ≥300mm wide in any direction is assessed on a road. For a footway we will instruct repairs at an intervention level of ≥ 20mm. Each report is risk assessed by our Highways Inspection team up inspection.

    For more information https://www.northumberland.gov.uk/ Highways/ Roads.aspx

    State changed to: Closed

    Posted by Northumberland County Council at 14:42, Thu 24 April 2025

  • State changed to: Open

    Updated by Northumberland County Council at 13:27, Fri 23 May 2025

  • State changed to: Action scheduled

    Updated by Northumberland County Council at 13:37, Tue 27 May 2025

  • Great news, we have an update.

    We've completed our investigation and works are now planned. We aim to complete repairs within 28 working days.

    Posted by Northumberland County Council at 14:00, Tue 27 May 2025

  • This report has now been closed. All necessary actions have been taken to resolve this issue. Thank you on behalf of Northumberland County Council.

    State changed to: Fixed

    Posted by Northumberland County Council at 13:41, Thu 26 June 2025

This report is now closed to updates from the public. You can make a new report in the same location.