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Multiple lights out down Hastings terrace and mountford road

Reported via mobile in the Multiple Lamp/Bulb Failure category anonymously at 18:48, Sat 1 March 2025

Sent to Northumberland County Council less than a minute later. FixMyStreet ref: 7210301.

Hello,

Came out this evening and 6-7 street lights are off along Hastings terrace and mountford road.

Thank you, Dan Bowman

Asset ID: 1635ST

  • Thank you for your report. These street lighting units will be attended within the next six hours.

    State changed to: Action scheduled

    Posted by Northumberland County Council at 08:03, Mon 3 March 2025

  • We attended on 05/03/25 and found an underground cable fault. We will be back to rectify this as soon as possible.

    Thank you for your report, Northumberland County Council

    Posted by Northumberland County Council at 13:46, Thu 6 March 2025

  • Still not fixed although update said would be back soon to sort it. Extremely dark down whole residential area which is a safety and security concern

    Posted anonymously at 19:10, Sat 29 March 2025
    Still open, via questionnaire

  • This work is currently being programmed in to be rectified we don't have a date as of yet but the work will be carried out as soon as possible.

    Thank you for your report, Northumberland County Council

    Posted by Northumberland County Council at 14:05, Mon 31 March 2025

  • Still open, via questionnaire, 09:14, Sun 27 April 2025

  • Responding to survey asking “has this been fixed yet” - no.

    Posted anonymously at 09:59, Sun 25 May 2025
    Still open, via questionnaire

  • Further survey received - still not fixed.

    Posted anonymously at 08:34, Mon 23 June 2025
    Still open, via questionnaire

  • Thank you for your report, this situation will be attended within the next six hours.

    Posted by Northumberland County Council at 15:27, Thu 26 June 2025

  • Thank you for yor report. We have investigated this fault and found that there is an underground supply issue. We will repair this fault as soon as we can. We will update this report when we have further information. There is no need to make another report regarding this issue.

    Posted by Northumberland County Council at 14:57, Fri 27 June 2025

  • Still open, via questionnaire, 12:19, Mon 21 July 2025

  • Another month another survey received asking if it’s fixed yet. No. No it’s not fixed yet.

    Posted anonymously at 18:30, Mon 18 August 2025
    Still open, via questionnaire

  • State changed to: Fixed

    Updated by Northumberland County Council at 14:27, Fri 5 September 2025

    • This report is now closed to updates from the public. You can make a new report in the same location.