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Never flooded in 100 years till the council changed the pavement.

Reported via desktop in the Blocked - Flooding of Private Property category by Richard Craig Smith at 17:49, Tue 8 October 2024

Sent to Northumberland County Council less than a minute later. FixMyStreet ref: 6567776.

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Photo of this report zoom

110 years this building has stood and has never flooded. Northumberland county council and their vanity project replace the pavement out the front of the store and we flood. I report to the council emergency line and get the rudest nasty person I have ever spoke to. No empathy no understanding nothing. The gent told me it wasn’t the councils fault the store has flooded even though it never flooded before they replaced the pathway out the front of the store. EVER !!!! Shop flooded lost trade Northumberland county council do not care!

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Updates

  • Thank you for contacting us about an issue with a drain.

    Our inspection teams will review your report within 10 working days.

    We will investigate drain reports that relate to the following:-

    • Where cars are having to drive on the opposite side of the road due to a blocked drain
    • Where pedestrians are having to walk off the pavement into the road due to a blocked drain
    • Where the road is not passable due to blocked drains
    • Where surface water from the highway is entering business premises
    • Where surface water from the highway is entering private property
    • Where there is a build-up of surface water at a bus stop
    • Where there is a build-up of surface water at pedestrian crossings

    Below are some examples of blocked drains:

    blocked drains

    Posted by Northumberland County Council at 17:49, Tue 8 October 2024

  • Great news, we have progress on your report.

    Our inspection team have completed their investigations and instructed repairs to be completed. At this time the repair does not meet our immediate repair criteria.

    We have added this repair to our future schedule of works.

    State changed to: Action scheduled

    Posted by Northumberland County Council at 09:49, Wed 9 October 2024

  • State changed to: Fixed

    Updated by Northumberland County Council at 10:08, Wed 23 October 2024

  • Great news, we are pleased to tell you your report has now been resolved.

    Thank you for helping us fix this.

    Posted by Northumberland County Council at 10:08, Wed 23 October 2024

  • Still open, via questionnaire, 18:08, Tue 5 November 2024

  • Great news, we have an update.

    Your report has been passed to the inspection team for assessment.

    We will provide an update once the inspection is complete.

    State changed to: Open

    Posted by Northumberland County Council at 08:15, Wed 6 November 2024

  • New drain has still not been fixed, no-one cares and no-one is held accountable at the C.C. I will clean it myself on Friday morning and film it and post it all over Facebook will take about 15 mins to complete... Whoever the manager is that deals with this is a complete and utter waste of time and my tax money..

    Posted by Richard Craig Smith at 18:43, Tue 3 December 2024
    Still open, via questionnaire

  • County Council still haven't been and fixed this, no-one seems to care or is accountable ?

    Posted by Richard Craig Smith at 12:20, Monday 6 January 2025
    Still open, via questionnaire

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