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Absolute

Reported via mobile in the Blocked - Flooding of Private Property category by Richard Craig Smith at 17:47, Tue 8 October 2024

Sent to Northumberland County Council less than a minute later. FixMyStreet ref: 6567765.

110 years this building has stood and has never flooded. Northumberland county council and their vanity project replace the pavement out the front of the store and we flood. I report to the council emergency line and get the rudest nasty person I have ever spoke to. No empathy no understanding nothing. The gent told me it wasn’t the councils fault the store has flooded even though it never flooded before they replaced the pathway out the front of the store. EVER !!!! Shop flooded lost trade Northumberland county council do not care!

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Updates

  • Thank you for contacting us about an issue with a drain.

    Our inspection teams will review your report within 10 working days.

    We will investigate drain reports that relate to the following:-

    • Where cars are having to drive on the opposite side of the road due to a blocked drain
    • Where pedestrians are having to walk off the pavement into the road due to a blocked drain
    • Where the road is not passable due to blocked drains
    • Where surface water from the highway is entering business premises
    • Where surface water from the highway is entering private property
    • Where there is a build-up of surface water at a bus stop
    • Where there is a build-up of surface water at pedestrian crossings

    Below are some examples of blocked drains:

    blocked drains

    Posted by Northumberland County Council at 17:47, Tue 8 October 2024

  • Great news, we have an update.

    Your report has been passed to the inspection team for assessment.

    We will provide an update once the inspection is complete.

    Posted by Northumberland County Council at 09:15, Fri 11 October 2024

  • Absolutely not been fixed, the new drain line that was installed by the council was never cleaned out when they installed it only a few weeks back.

    Subject access request not completed and apology from the man at the council not given either.

    No-one at this council cares and couldn't give a shit. Some manager getting nice £££££ to do fuck all.

    Posted by Richard Craig Smith at 18:07, Tue 5 November 2024
    Still open, via questionnaire

  • New drain has still not been fixed, no-one cares and no-one is held accountable at the C.C. I will clean it myself on Friday morning and film it and post it all over Facebook will take about 15 mins to complete... Whoever the manager is that deals with this is a complete and utter waste of time and my tax money.. Not Fixed because no-one cares!

    Posted by Richard Craig Smith at 18:44, Tue 3 December 2024
    Still open, via questionnaire

  • County Council still haven't been and fixed this, no-one seems to care or is accountable ?

    Posted by Richard Craig Smith at 12:20, Monday 6 January 2025
    Still open, via questionnaire

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