You can move around with your keyboard
plus
minus
left
right
Drop pin on the map to start a new report
space
Press space again to adjust the location
space
Start new report here Reposition report here
Back to all reports

Street light in alley way not working

Reported via desktop in the Lamp/Bulb Failure category anonymously at 12:21, Sun 22 September 2024

Sent to Northumberland County Council less than a minute later. FixMyStreet ref: 6498901.

This light has not been working for some time. It would help with some ASB problems if it worked.

Asset ID: 299AJ

RSS feed of updates to this problem Receive email when updates are left on this problem.

Updates

  • Thank you for your report. This street lighting unit will be attended within the next five working days.

    State changed to: Action scheduled

    Posted by Northumberland County Council at 11:55, Mon 23 September 2024

  • Nothing has been done about this and it has been 10 days

    Posted anonymously at 12:27, Wed 2 October 2024

  • Still nothing why is that NCC? This has been on the job sheet for ages.

    Posted anonymously at 14:24, Sun 20 October 2024

  • Still nothing why is that NCC? This has been on the job sheet for ages.

    Posted anonymously at 14:25, Sun 20 October 2024
    Still open, via questionnaire

  • We attended on the 23/09/24 and no fault was found. We have issued another ticket for this. Our operatives will be attending within the next 5 working days.

    Thank you for your report, Northumberland County Council

    Posted by Northumberland County Council at 11:48, Mon 21 October 2024
    Moderated by Northumberland County Council at 14:56, Tue 22 October 2024

  • Please provide evidence of your visit on 23/9/24. What was checked? Why was this visit not reported here until 11.48 today? Surely it should have been an update on fixmystreet when the so called visit occurred. What time of day was this so called check? It hasnt worked for some time above a photo from 7pm tonight clearly showing it is not lit up even though the sky is black!

    Posted anonymously at 19:09, Mon 21 October 2024

  • Well what do we do? You have provided zero evidence of any previous inspection. You have failed to act in the time frame indicated. This is a key safety and security light that is needed. There is increasing ASB and drug activities in the area and this light being out doesn't help. I will be contacting County Councillors about this.

    Posted anonymously at 18:02, Wed 30 October 2024

  • We attended on the 23/10/24 the attending operative has fed the information back saying the wall mount needs replaced. This will be done as soon as possible. We can only apologize for the delay.

    Thank you for your report, Northumberland County Council

    Posted by Northumberland County Council at 15:12, Mon 11 November 2024

  • Lies lies and more lies. You reported that there was no fault on this back in September. Now it is a broken bracket. So was the first report of no fault found a lie? Why has it taken multiple visits to not do anything? What is the point in FixMyStreet? It hasn't fixed anything. Same lazy lies. No responses. No updates when you supposedly visit. Remember this area is covered by CCTV and it is checked when you say you visit.

    Posted anonymously at 17:17, Mon 11 November 2024

  • The lies about this light have hurt. The supposed visits and checks that haven't occurred. The last visit found problems when a couple of weeks before the was no fault. This is a farce. It makes a mockery of FixMyStreet. FixMyStreet is just another broken piece of the jigsaw. Just a pretence that anything will happen of there is any accountability in what NCC do. This has not been fix after months and there is still no progress.

    Posted anonymously at 15:40, Sun 17 November 2024
    Still open, via questionnaire

  • State changed to: Fixed

    Updated by Northumberland County Council at 13:18, Wed 20 November 2024

  • Only took 5 months and six so called visits. 4 times gaslighting that it was working. That was the fun bit being gaslit about electric light. No apologies for the extended time frame not the lies about it being fixed or the extra work that wasn't needed. Poor experience of Fix My Street and NCC

    Posted anonymously at 16:33, Sun 15 December 2024

This report is now closed to updates from the public. You can make a new report in the same location.