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Multiple street lights still off

Reported via mobile in the Multiple Lamp/Bulb Failure category anonymously at 23:25, Tue 7 November 2023

Sent to Northumberland County Council less than a minute later. FixMyStreet ref: 5186512.

Four street lamps out of order since June. Reported on numerous occasions without success. Three holes dug and refilled, no lights fixed. We have contacted councillor Jeff Watson who is aware of situation. I have contacted Northern Power Grid via Facebook and been advised that lamps are the property of yourselves, we're going around in circles and still no street lights in back lane. We have had to purchase a security light to protect our property. Next course of action will be the Northumberland Gazette.

Asset ID: 103AJ

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Updates

  • Thank you for your report. These street lighting units will be attended within the next five working days.

    State changed to: Action scheduled

    Posted by Northumberland County Council at 09:08, Wed 8 November 2023

  • The electricity supply to the street lighting unit has failed. Northern Powergrid are responsible for the power supply. We have notified NPG of the issue. The standard response time is 35 working days

    State changed to: not the council's responsibility

    Posted by Northumberland County Council at 13:13, Thu 9 November 2023

  • This report has now been closed. All necessary actions have been taken to resolve this issue. Thank you on behalf of Northumberland County Council.

    State changed to: Fixed

    Posted by Northumberland County Council at 08:41, Fri 10 November 2023

This report is now closed to updates. You can make a new report in the same location.