IMPORTANT: If you consider this to be dangerous or an emergency, call us on 0345 600 6400. Otherwise, by submitting the report online we will deal with it in line with our agreed timescales.

We are currently experiencing high volumes of service requests for highway maintenance, drainage and sweeping issues. Whilst we are working hard to get through these, we may take longer than normal to respond. Thank you for understanding.

How to report a problem

  1. Enter a Northumberland postcode, or street name and area
  2. Locate the problem on a map of the area
  3. Enter details of the problem
  4. Confirm the report and Northumberland County Council will investigate
909 reports in past week
2,419 fixed in past month
180,388 updates on reports